Privacy Policy

1. Who we are

Grand Laurentides operates a land-based casino resort and related hospitality services. Contact: [email protected], +1 (819) 681-3000, 1000 Chemin du Village, Mont-Tremblant, QC J8E 1K1, Canada.

2. Information we collect

• Contact details you submit through enquiry or application forms (name, email, phone, message content)
• Technical data such as browser type, device category, and pages viewed when necessary for site security and performance
• Age-confirmation and cookie preference choices stored in your browser
• Information provided in person at the resort for guest services, identification checks, or employment processes

3. How we use information

• To respond to visit, career, and partnership enquiries
• To operate and improve this informational website
• To meet legal and regulatory obligations applicable to a land-based gaming and hospitality venue in Québec
• To communicate about roles or supplier proposals you initiate

4. Sharing

We do not sell personal information. We may share information with service providers who support email delivery, IT security, or facilities operations under confidentiality obligations, or when required by law.

5. Retention

We keep enquiry records only as long as needed to complete the request and meet record-keeping duties, then delete or anonymize them where practicable.

6. Your choices

You may request access to, correction of, or deletion of personal information we hold about you, subject to applicable Canadian and Québec privacy laws. Email [email protected] with the subject line “Privacy request”.

7. Security

We apply reasonable administrative and technical safeguards. No method of transmission or storage is perfectly secure; please avoid sending sensitive identification documents by unsolicited email.

8. Children

This website and our gaming areas are intended for adults 18 years of age or older. We do not knowingly collect personal information from minors through this site.

9. Changes

We may update this policy to reflect operational or legal changes. The “Last updated” date at the top will change when revisions are published.